My question involves a consumer law issue in the State of: Virginia
I discovered DMV had inaccurate information concerning past license renewals and therefore they were requiring me to physically come to their customer service center to renew my license. They refused to straighten this issue out which would have meant that I could simply renew online without issue.
When I came to renew my license, the clerk asked for my current license which is still valid for almost another month and punched VOID in the top right corner of it. Again, this was a perfectly valid license that she damaged. Additionally, the way she punched the hole, it damaged the bar code on the back side so that it no longer scans. I was informed at this time that the license was no longer valid, I would be issued a temporary license and that my new license would come in the mail in a few weeks. I was also told that the voided license would now only serve as an ID.
The clerk was unable to explain to me why she had damaged my license. When I researched the protocol, I found out that there are only two instances in which they are supposed to invalidate a valid license--if it's a CDL or if you have an out of state license. I took this information and returned to DMV to request the information from a manager. It was confirmed that as of July 2014, the policy had changed and they weren't supposed to be voiding things.
Furthermore, I am finding out that since the bar code on the back of the license has been damaged because there's a hole through it, it cannot be used even as an ID because this allows verification of the information printed on the card. Additionally, the temporary license states that a valid photo ID must be carried WITH said temporary license and that the temporary license does not serve as ID.
My question here is whether or not it's even legal for me to drive and what potential recourse might I have against DMV for wrongfully invalidating my license. (such as a refund, expediting my license, or something to make it right) On a side point, I found out that the clerk who had done my transaction had done 17 renewals before noon the day she done mine and had apparently voided ALL of them against policy.
If you have a valid license in Washington State (i.e. It was not suspended or the suspension is over) and a punched driver's license, you should get a new. To an Officer a hole punch means go run a computer check because. Can I receive a California Driver's License with a Washington State License? Anonymous wrote:Our au pair passed her driving test last week and will be issued a DC license.The DMV person hole-punched her German drivers license. Why did they do that? Is there any recourse we can take to make the DMV remunerate her for that incorrect action?
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DMV-HiddenDriver License and Identification Card Design FAQs
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Why did DMV redesign the DL/ID card?
- DMV redesigned the card to improve the overall security features of the card as well as provide a different look in anticipation of implementing the REAL ID Act.
How was the design decided?
- The design of the new DL/ID card was decided through the efforts of DMV staff and the current driver license card contractor.
How does this new design make the card more secure?
- Overall changes to the card and changes of key security features help thwart would-be counterfeiters.
How long will this new design be in use?
- This new design will continue to be produced for the foreseeable future. DMV is always looking to stay one-step ahead of counterfeiters.
What does the new card look like?
- The new card features a gold miner, California poppies, and ultraviolet light features
When will I receive the new card?
- The new card design became available for customers effective January 22, 2018.
Does this new card cost more?
- Customers will not pay more for the new card. The cost of a driver license is $35 and an ID card is $30.
What is the difference between a REAL ID and a federal non-compliant card?
- The card features on the REAL ID card and the federal non-compliant card are the same. The REAL ID card contains a special marking of the California bear with a star. The federal non-compliant card is marked “Federal Limits Apply.”